About Webinity
We fix the leaks in your enquiries for UK service businesses.
AI receptionists, follow-up automation and conversion-first websites, built and run by a UK team with delivery in India.
What we do
AI voice receptionist
Missed calls turn into lost bookings. The receptionist answers, qualifies and books.
AI chat and WhatsApp
Unanswered messages leave people waiting. Chat and WhatsApp help answer questions, qualify enquiries and hand over to your team.
Follow-up and CRM automation
Good enquiries go cold when follow-up slips. We connect your CRM and automate the next step so your team knows who needs attention.
Conversion-first websites
A confusing website loses people before they enquire. We build clear pages that explain your offer and make it easy to take the next step.
SEO and lead capture
People cannot enquire if they cannot find you. We connect search-focused content with clear, accessible enquiry paths.
Meta ads
Ad clicks are wasted when the journey stops at the landing page. We connect campaigns, lead capture and follow-up so enquiries reach your team.
How we work
Audit
We find where enquiries leak.
Build
We ship in fixed phases.
Launch
We measure from day one.
Retain
We improve monthly.
Team
Millen Orchard
Founder and CEO
Aarya
Co-Founder and India Relationship Lead
Michael McDonnell
Head of Client Relations
Where we work
Our hybrid model combines UK account management across London and the Buckinghamshire corridor with technical delivery and build capacity from our Kolkata team.
Client feedback
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Frequently asked questions
What is the difference between an agency and a consultancy?
A consultancy helps you decide what to change. An agency typically delivers the work. Webinity combines the two: we audit the enquiry journey, agree a plan, build the systems and support improvements after launch.
How long does a build take?
Timing depends on the scope, integrations and access needed. We agree fixed phases and a delivery schedule after the audit, with clear review points before launch.
What does the monthly retainer include?
The retainer covers the ongoing support and improvements agreed in your plan. We define monitoring, maintenance, reporting and optimisation responsibilities before work starts. Third-party software and usage charges are separate.
Do you work with businesses outside the UK?
Yes. Our focus is UK service businesses, and our UK and India teams can work with businesses elsewhere. We confirm time zones, language needs and delivery scope during the first call.